Tiles are vital components to decoration, whether on the floor, wall, bathroom, or kitchen. Made from ceramic created by combining sand and clay at very high temperatures, there are two things to consider when tile cleaning. Firstly, how to clean the glazed surface of tile itself. Secondly, how to clean the tile grout. As they are often in damp and humid conditions, and decorative in purpose, tiles are a durable surface cover which require frequent cleaning. But even with frequent cleaning, organic staining on tiles (particularly in any damp environments) can be very unsightly and difficult to remove. This is most persistent on tile grout.
Before cleaning takes place, trained Softwashing UK operatives will perform a full inspection. This is most important when performing tile restoration, as damaged tiles will need replacement and repair to avoid further costs and damages. We will also analyse the tile and glaze type so as to avoid unnecessary damage, since many tile glazes can be badly damaged by the wrong type of cleaning agents. Anything but the correct cleaning agent can end up either too acidic or too alkaline for the tiles.
Before applying the softwash we will remove all trace of superficial dust, which can later deteriorate the surface if not removed. The next phase is to apply the right amount of low pressure, heat, and softwash blended detergent in parallel. While high pressure washing can damage tiles, especially older tiles, sensitive glazes will require rigorous but non-abrasive cleaning and buffing. We avoid acid based cleaners which can dull the finish of the tiles. We also avoid using soapy or hard water cleansing as this can leave troublesome residues. We will then use a superlight detergent active blend to get the best shine, and pure water which leaves no residues, as if cleaning glass. Finally, we will dry and shine the tiles to their peak appearance.
Although usually white grout can come finished in any colour, this can be difficult to maintain. As grout keeps the tiles in place, as well as sealing the gaps between them to keep the surface water resistant, it is important structurally to keep grout clean for more than just the aesthetics. Grout becomes most dirty in damp conditions which allow both mildew and black mould to flourish, which can be hazardous to your health, so it’s important to remove these before they can transfer infection. Unfortunately black grout moulds are often left untreated for some time, and can thereby become very persistent. Softwashing UK will clean and remove the staining caused by mildew and mould on grout, whilst also ensuring the root cause is eliminated entirely. In this way, expensive grout replacement can be totally avoided.
Before we clean the grout, we will highlight any tiles or areas where replacement is already necessary. We will then use light brushing, and an anti-fungal softwash detergent blend to clean away any stains and the causes of organic growth. Grout is sensitive, and mildew and mould tenacious, which is why softwashing is recommended. Otherwise the colour of the grout will fade or yellow, before the mould returns far sooner than expected.
When cleaning and restoring tiles, as well as cleaning grout, Softwashing UK are on hand to deliver outstanding and long-lasting results.

























EXCELLENT
Based on 62 reviews
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Olga Tucka97 days agoTrustindex verifies that the original source of the review is Google.
Best in the area! Fantastic communication and service, and the quote matched the final price; on time and were incredibly kind and polite. Highly recommend!Posted on Google![]()
Mangao Ruxi173 days agoTrustindex verifies that the original source of the review is Google.
We’ve used this service a few times over the years for our house exterior, gutters, and patio, and they always do a great job. They’re reliable, thorough, and often go the extra mile, even with tough stains. Everything is left looking really clean, and they always explain things clearly. We’re very happy with the results and keep coming back.Posted on Google![]()
Gemma O'Brien220 days agoTrustindex verifies that the original source of the review is Google.
Softwashing UK was able to meet our gutter cleaning needs where others couldn’t. They were professional, reliable, and clearly knew what they were doing. They also did a fantastic job cleaning the render on our garage — it looks so much better now! Great service overall and I would definitely recommend them to others.Posted on Google![]()
Joseph Kelly272 days agoTrustindex verifies that the original source of the review is Google.
Couldn't recommend highly enough. Super efficient and very reasonably priced. I'd definitely use them again+1Posted on Google![]()
John395 days agoTrustindex verifies that the original source of the review is Google.
Many thanks to Softwashing UK for their excellent work at a reasonable price. We had some long standing algae stains on the rendering of the rear walls on our property in Cardiff. And the admin team were great in providing a quote, planning the work, and visited our property beforehand to check access to complete the work. Excellent team who know what they are doing. We are really happy with the results, better than we expected. Thanks.+6Posted on Google![]()
Rich Fogg413 days agoTrustindex verifies that the original source of the review is Google.
Excellent service from start to finish. From initial phone calls with Bernie and Gavin explaining what would be required to clean our residential property to the job being completed exactly as described. Would highly recommend as they have achieved amazing results, very professional. Photos attached: Afterwards photos taken not long after completion so still drying out, the before photos were taken the 24 hours before before.+3Posted on Google![]()
Sally496 days agoTrustindex verifies that the original source of the review is Google.
Gavin and the Team at Softwash provided a professional and personal service in cleaning our render - no fuss, no mess. It was brilliant. We cannot recommend them highly enough. Thank you. S & APosted on Google![]()
Lynnette Thomas539 days agoTrustindex verifies that the original source of the review is Google.
A fantastic result! Can’t fault the service and highly recommend. Thank you very much!Posted on Google![]()
Paul Welsh548 days agoTrustindex verifies that the original source of the review is Google.
We’ve used Softwashing a number of times over the past few years to clean the exterior of our house, gutters and patio. Every time it has been a fantastic service, always going above and beyond, whether it’s attacking a stubborn rust stain or taking time to explain the process. We have recommended them to friends and neighbours and using them every year is testament to how happy we are with the work they do. Thanks!Posted on Google![]()
Andrew Covell559 days agoTrustindex verifies that the original source of the review is Google.
The service was great, Gavin arrived on the dot of eight o’clock and he then talked me through the process before starting. He worked diligently using a range of different techniques to address the various issues. At the end the render looked like new! Would definitely recommend and will have them back again when it needs doing again!
Head Office, Kane Close,
Cardiff,
South Wales
CF14 5LG
United Kingdom
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