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Penarth Pier is a fine structure, located in the Vale of Glamorgan, Wales. The pier has a rich history dating back to the Victorian era when it was built. The pier is an iconic landmark in the town of Penarth and has undergone numerous renovations over the years to ensure it remains a popular tourist attraction.
In 2022 Softwashing UK were contracted by Vale of Glamorgan Council to clean and restore the pier. As a listed building and tourist attraction there are logistical and conservation challenges to a project like this. And as the pier is built over the sea it was vital that the pier was cleaned sensitively, to avoid any possibility of marine contamination.
At Softwashing UK we love local history too- here is a little bit about the history of the pier – it was with all this in mind we are delighted to win the contract for this project!
Construction of Penarth Pier began in 1894 and was completed in 1895. The pier was designed by HF Edwards and was built at a cost of £8,000. The pier was only 658 feet long, around 200m, but it was feared that making it longer would obstruct the deep water channel access to nearby Cardiff Docks. The pier was built to provide an access point for passenger steamers traveling from Bristol and other nearby ports.
In its early years, Penarth Pier proved popular and was a bustling hub of activity, and in 1907 a wooden theatre was built on the end of the pier.
During the first world war the pleasure steamers coming and going from the pier were used to sweep mines. The pier was requisitioned by the British army. During this time it became damaged and fell into a state of disrepair as there were not sufficient public funds to mend the landing stage. In 1929 the pier was sold to Penarth Borough Council who repaired the landing stage and also built the concrete Art Deco pavilion on the shoreward end.
Over the decades the pier was damaged by several shipping accidents and went into a period of decline, so in the 1990s funds were raised to repair and renovate the pier. The substructure was repaired at a cost of £650K, and over 2.5 million was raised in order to fully restore the pier- which formally reopened in 1998.
Penarth Pier was cleaned using the Doff Steam Cleaning system. This cleaning method is ideal for sensitive restoration projects like cleaning Penarth Pier. It uses steam at tightly controlled temperatures to remove dirt and other pollutants. In this way no chemical other than H2o is used to bring about the desired finish. Steam by itself however will not remove organic growth, such as algae that causes substrate discolouration. Sadly most biocides that will kill organic growth and remove the staining are also harmful to marine life. So to safely and sensitively restore Penarth Pier we had to select a chemical that poses no risk. Softwashing UK used an organic cleaning solution that will kill algae at its root system, but as it is derived only from fruits it poses no risk to marine and animal life. This solution was applied by roller to diminish any chance of substance run-off.
Vale of Glamorgan Council were delighted with the results – and you can see for yourself on the video just how great Penarth Pier looked after a treatment from Softwashing UK.

























EXCELLENT
Based on 62 reviews
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Olga Tucka96 days agoTrustindex verifies that the original source of the review is Google.
Best in the area! Fantastic communication and service, and the quote matched the final price; on time and were incredibly kind and polite. Highly recommend!Posted on Google![]()
Mangao Ruxi172 days agoTrustindex verifies that the original source of the review is Google.
We’ve used this service a few times over the years for our house exterior, gutters, and patio, and they always do a great job. They’re reliable, thorough, and often go the extra mile, even with tough stains. Everything is left looking really clean, and they always explain things clearly. We’re very happy with the results and keep coming back.Posted on Google![]()
Gemma O'Brien219 days agoTrustindex verifies that the original source of the review is Google.
Softwashing UK was able to meet our gutter cleaning needs where others couldn’t. They were professional, reliable, and clearly knew what they were doing. They also did a fantastic job cleaning the render on our garage — it looks so much better now! Great service overall and I would definitely recommend them to others.Posted on Google![]()
Joseph Kelly271 days agoTrustindex verifies that the original source of the review is Google.
Couldn't recommend highly enough. Super efficient and very reasonably priced. I'd definitely use them again+1Posted on Google![]()
John394 days agoTrustindex verifies that the original source of the review is Google.
Many thanks to Softwashing UK for their excellent work at a reasonable price. We had some long standing algae stains on the rendering of the rear walls on our property in Cardiff. And the admin team were great in providing a quote, planning the work, and visited our property beforehand to check access to complete the work. Excellent team who know what they are doing. We are really happy with the results, better than we expected. Thanks.+6Posted on Google![]()
Rich Fogg412 days agoTrustindex verifies that the original source of the review is Google.
Excellent service from start to finish. From initial phone calls with Bernie and Gavin explaining what would be required to clean our residential property to the job being completed exactly as described. Would highly recommend as they have achieved amazing results, very professional. Photos attached: Afterwards photos taken not long after completion so still drying out, the before photos were taken the 24 hours before before.+3Posted on Google![]()
Sally495 days agoTrustindex verifies that the original source of the review is Google.
Gavin and the Team at Softwash provided a professional and personal service in cleaning our render - no fuss, no mess. It was brilliant. We cannot recommend them highly enough. Thank you. S & APosted on Google![]()
Lynnette Thomas538 days agoTrustindex verifies that the original source of the review is Google.
A fantastic result! Can’t fault the service and highly recommend. Thank you very much!Posted on Google![]()
Paul Welsh547 days agoTrustindex verifies that the original source of the review is Google.
We’ve used Softwashing a number of times over the past few years to clean the exterior of our house, gutters and patio. Every time it has been a fantastic service, always going above and beyond, whether it’s attacking a stubborn rust stain or taking time to explain the process. We have recommended them to friends and neighbours and using them every year is testament to how happy we are with the work they do. Thanks!Posted on Google![]()
Andrew Covell558 days agoTrustindex verifies that the original source of the review is Google.
The service was great, Gavin arrived on the dot of eight o’clock and he then talked me through the process before starting. He worked diligently using a range of different techniques to address the various issues. At the end the render looked like new! Would definitely recommend and will have them back again when it needs doing again!
Softwashing UK work with the largest and most innovative companies in the property sector. So whether you own or manage apartment blocks, offices, warehouses, or commercial properties of all types – we have you covered.
We often run large commercial projects under CDM regulations or as principal contractor, or we are more than happy to be a subcontractor on larger building or restoration projects. We are licensed for many kinds of heavy plant and machinery and are able to safely work at height. We are also Streetworks Qualified. If you have tenants in situ, or operate a busy public site, we can manage end to end communications with tenants and customers, to ensure no public interference that could jeopardise costs or health and safety.





















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